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Frequently Asked Questions
Welcome to our FAQ page. Here you will find answers to the most common questions about our online tutoring services and courses. If you need further assistance, please contact our support team.
General
Get to know our tutoring agency, how to get started, and the qualifications of our tutors.
Our tutoring agency provides personalized online tutoring services and courses for students of all ages and subjects, helping them achieve academic success.
To get started, simply browse our course catalog, select the course or tutor that fits your needs, and follow the instructions to sign up.
Our pricing varies depending on the tutor’s qualifications and the subject matter. You can view the rates for each tutor on their profile page. We offer various payment options and packages to fit different budgets.
You can browse our tutor profiles and filter by subject expertise, education, experience, and rating. You can also read reviews from other students to help you make an informed decision. If you need further assistance, our support team is available to help match you with a suitable tutor.
Technical Services
Get help with technical aspects of using our platform, including account setup, troubleshooting, and system requirements.
Click on the “Sign Up” button on our homepage and follow the prompts to create your account. Or visit the register page. Once registered, you can set up your profile, browse tutors, and schedule sessions.
Try resetting your password using the “Forgot Password” link. If the issue persists, contact our support team for assistance.
Yes, our platform is mobile-friendly and accessible from most smartphones and tablets. Use the latest version of your mobile browser for the best experience.
Check your device’s audio and video settings and ensure your internet connection is stable. If issues persist, try restarting your device or contact our support team for assistance.
Payment Questions
Find answers to questions about payments, including methods, security, and issues.
Payments are processed through our secure online payment system. We accept various methods including credit/debit cards and online payment services.
We accept major credit and debit cards. Payment details are provided during the booking process.
Yes, we use industry-standard encryption and security measures to protect your payment details. Our payment system complies with high security standards.
Any applicable fees will be clearly outlined during the booking process. We aim to provide transparent pricing with no hidden costs.
Find the teacher needed to get your education improved.
All teachers on our portal are professionals and approved by our moderators.
